Call Center Specialist Job Description

Call Center Specialist Job DescriptionCall Center Specialist Job DescriptionCall Center Specialist Job DescriptionThis call center specialist sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.Call Center Specialist Job ResponsibilitiesServes customers by taking telephone, fax, and e-mail orders providing information.Call Center Specialist Job DutiesTakes orders by obtaining and verifying information.Enters orders by transmitting information.Provides product/service information by answering questions offering assistance.Maintains call center database by entering and verifying information updating contact log.Improves quality results by recommending changes.Keeps equipment operational by following established procedures reporting malfunctions.Updates job knowledge by participating in educational opportunities.E nhances organization reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments.Call Center Specialist Skills and QualificationsCustomer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-taskingEmployers Post a job in minutes to reach candidates everywhere. Job Seekers Search Call Center Specialist Jobs and apply on now. Find out more abouthow to hireRecruiting a New Hire if You Havent Hired in a WhileInterviewing Gaffes and Recruiting DisastersMaintain a Legal Hiring Process